Returns & Exchanges

At Veloria, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn and tagged items. If your selection isn't quite right, we've streamlined our process to ensure your exchange or refund is handled with elegance and ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.